Effective Date: 01/06/2016-2025
Welcome to Roadside Truck! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services or website.
2. Services Provided
Roadside Truck provides roadside assistance, towing, and other related services for trucks, trailers, and commercial vehicles. Specific service availability may vary based on location.
3. User Responsibilities
When using our services, you agree to:
• Provide accurate and complete information when requesting assistance.
• Ensure your vehicle is accessible and safe for our service providers to work on.
• Pay all applicable fees for the services provided.
You acknowledge that failing to provide accurate information or failing to pay for services may result in delays or the termination of service.
4. Payment Terms
• Payment Authorization: By requesting our services, you authorize us to charge your credit card or other payment method provided.
• Upfront Costs: Some services may require upfront payment.
• Additional Charges: Any additional costs incurred during the service (e.g., replacement parts, extended towing) will be communicated to you before being charged.
5. Cancellation and Refunds
• Cancellation Policy: You may cancel a service request before assistance is dispatched. Once assistance has been dispatched, you may be responsible for applicable fees.
• Refund Policy: Refunds are at our discretion and will only be issued in cases of service errors or failures.
6. Limitations of Liability
Roadside Truck strives to provide high-quality, reliable services, but we are not liable for:
• Delays due to unforeseen circumstances, including weather, traffic, or mechanical issues.
• Damage caused by pre-existing vehicle conditions.
• Losses incurred due to service delays or unavailability.
In no event shall Roadside Truck be held liable for damages exceeding the total amount paid for the service.
7. Intellectual Property
All content on our website, including text, images, logos, and design, is the property of Roadside Truck and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without prior written permission.
8. Prohibited Uses
You agree not to:
• Use our website or services for unlawful purposes.
• Interfere with or disrupt the functionality of our website or services.
• Provide false or misleading information when requesting services.
9. Privacy Policy
Your use of our services is subject to our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our services after changes are made constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.
12. Contact Us
If you have questions or concerns about these Terms, please contact us:
• Email: roadsidetruck@gmail.com
• Phone: 1-877-449-6781
By using our services, you agree to these Terms and Conditions. Thank you for choosing Roadside Truck for your roadside assistance and towing needs!
